Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 19368
VM0019368Goldmember19368@example.test · +601110019368 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted Out
Points Balance
3,801
Current loyalty balance
Lifetime Spend
RM 4,752
Across 35 visits
Total Visits
35
Since 2024-09-10
Average Order Value
RM 136
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
147d
2026-05-15
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,801 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 6
Outlet purchase
2026-05-03 · Member activity · RM 102.00
App session
2026-04-21 · OPLUMO Outlet 6
Points credited
2026-04-09 · Member activity · RM 115.60
Win-back campaign delivered
2026-03-28 · OPLUMO Outlet 6
Outlet purchase
2026-03-16 · Member activity · RM 129.20
Points credited
2026-03-04 · OPLUMO Outlet 6
Outlet purchase
2026-02-20 · Member activity · RM 142.80