Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 19365
VM0019365Membermember19365@example.test · +601110019365 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted In
Points Balance
88
Current loyalty balance
Lifetime Spend
RM 111
Across 1 visits
Total Visits
1
Since 2026-05-26
Average Order Value
RM 132
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
118d
2026-06-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
88 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-13 · OPLUMO Outlet 3
Outlet purchase
2026-06-01 · Member activity · RM 99.00
App session
2026-05-20 · OPLUMO Outlet 3
Points credited
2026-05-08 · Member activity · RM 112.20
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 3
Outlet purchase
2026-04-14 · Member activity · RM 125.40
Points credited
2026-04-02 · OPLUMO Outlet 3
Outlet purchase
2026-03-21 · Member activity · RM 138.60