Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 01936
VM0001936Membermember1936@example.test · +601110001936 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted In
Points Balance
461
Current loyalty balance
Lifetime Spend
RM 577
Across 18 visits
Total Visits
18
Since 2025-07-17
Average Order Value
RM 41
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
143d
2026-05-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
461 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 16
Outlet purchase
2026-05-07 · Member activity · RM 30.75
App session
2026-04-25 · OPLUMO Outlet 16
Points credited
2026-04-13 · Member activity · RM 34.85
Win-back campaign delivered
2026-04-01 · OPLUMO Outlet 16
Outlet purchase
2026-03-20 · Member activity · RM 38.95
Points credited
2026-03-08 · OPLUMO Outlet 16
Outlet purchase
2026-02-24 · Member activity · RM 43.05