Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 19350
VM0019350Goldmember19350@example.test · +601110019350 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted In
Points Balance
3,159
Current loyalty balance
Lifetime Spend
RM 3,949
Across 23 visits
Total Visits
23
Since 2025-08-30
Average Order Value
RM 168
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
9d
2026-09-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,159 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 5
Outlet purchase
2026-09-18 · Member activity · RM 126.00
App session
2026-09-06 · OPLUMO Outlet 5
Points credited
2026-08-25 · Member activity · RM 142.80
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 5
Outlet purchase
2026-08-01 · Member activity · RM 159.60
Points credited
2026-07-20 · OPLUMO Outlet 5
Outlet purchase
2026-07-08 · Member activity · RM 176.40