Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 01935
VM0001935Goldmember1935@example.test · +601110001935 · Preferred outlet: OPLUMO Outlet 15
Birthday SoonLunch
Consent Status
Opted In
Points Balance
2,511
Current loyalty balance
Lifetime Spend
RM 3,140
Across 37 visits
Total Visits
37
Since 2024-12-26
Average Order Value
RM 111
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
4d
2026-10-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,511 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 15
Outlet purchase
2026-09-23 · Member activity · RM 83.25
App session
2026-09-11 · OPLUMO Outlet 15
Points credited
2026-08-30 · Member activity · RM 94.35
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 15
Outlet purchase
2026-08-06 · Member activity · RM 105.45
Points credited
2026-07-25 · OPLUMO Outlet 15
Outlet purchase
2026-07-13 · Member activity · RM 116.55