Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 19338
VM0019338Membermember19338@example.test · +601110019338 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
945
Current loyalty balance
Lifetime Spend
RM 1,182
Across 29 visits
Total Visits
29
Since 2024-12-31
Average Order Value
RM 36
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
143d
2026-05-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
945 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 10
Outlet purchase
2026-05-07 · Member activity · RM 27.00
App session
2026-04-25 · OPLUMO Outlet 10
Points credited
2026-04-13 · Member activity · RM 30.60
Win-back campaign delivered
2026-04-01 · OPLUMO Outlet 10
Outlet purchase
2026-03-20 · Member activity · RM 34.20
Points credited
2026-03-08 · OPLUMO Outlet 10
Outlet purchase
2026-02-24 · Member activity · RM 37.80