Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 19325
VM0019325Silvermember19325@example.test · +601110019325 · Preferred outlet: OPLUMO Outlet 14
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
1,447
Current loyalty balance
Lifetime Spend
RM 1,809
Across 35 visits
Total Visits
35
Since 2025-01-04
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
31d
2026-09-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,447 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 14
Outlet purchase
2026-08-27 · Member activity · RM 34.50
App session
2026-08-15 · OPLUMO Outlet 14
Points credited
2026-08-03 · Member activity · RM 39.10
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 14
Outlet purchase
2026-07-10 · Member activity · RM 43.70
Points credited
2026-06-28 · OPLUMO Outlet 14
Outlet purchase
2026-06-16 · Member activity · RM 48.30