Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 19320
VM0019320Silvermember19320@example.test · +601110019320 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted In
Points Balance
962
Current loyalty balance
Lifetime Spend
RM 1,204
Across 11 visits
Total Visits
11
Since 2025-11-13
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
150d
2026-05-12
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
962 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 9
Outlet purchase
2026-04-30 · Member activity · RM 105.75
App session
2026-04-18 · OPLUMO Outlet 9
Points credited
2026-04-06 · Member activity · RM 119.85
Win-back campaign delivered
2026-03-25 · OPLUMO Outlet 9
Outlet purchase
2026-03-13 · Member activity · RM 133.95
Points credited
2026-03-01 · OPLUMO Outlet 9
Outlet purchase
2026-02-17 · Member activity · RM 148.05