Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 01930
VM0001930Membermember1930@example.test · +601110001930 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted Out
Points Balance
579
Current loyalty balance
Lifetime Spend
RM 724
Across 6 visits
Total Visits
6
Since 2026-02-23
Average Order Value
RM 98
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
138d
2026-05-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
579 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-24 · OPLUMO Outlet 10
Outlet purchase
2026-05-12 · Member activity · RM 73.50
App session
2026-04-30 · OPLUMO Outlet 10
Points credited
2026-04-18 · Member activity · RM 83.30
Win-back campaign delivered
2026-04-06 · OPLUMO Outlet 10
Outlet purchase
2026-03-25 · Member activity · RM 93.10
Points credited
2026-03-13 · OPLUMO Outlet 10
Outlet purchase
2026-03-01 · Member activity · RM 102.90