Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 00193
VM0000193Platinummember193@example.test · +601110000193 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted Out
Points Balance
5,447
Current loyalty balance
Lifetime Spend
RM 6,809
Across 40 visits
Total Visits
40
Since 2024-06-26
Average Order Value
RM 143
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
133d
2026-05-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,447 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 7
Outlet purchase
2026-05-17 · Member activity · RM 107.25
App session
2026-05-05 · OPLUMO Outlet 7
Points credited
2026-04-23 · Member activity · RM 121.55
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 7
Outlet purchase
2026-03-30 · Member activity · RM 135.85
Points credited
2026-03-18 · OPLUMO Outlet 7
Outlet purchase
2026-03-06 · Member activity · RM 150.15