Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 19294
VM0019294Goldmember19294@example.test · +601110019294 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted Out
Points Balance
2,781
Current loyalty balance
Lifetime Spend
RM 3,477
Across 26 visits
Total Visits
26
Since 2025-02-28
Average Order Value
RM 114
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
138d
2026-05-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,781 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-24 · OPLUMO Outlet 17
Outlet purchase
2026-05-12 · Member activity · RM 85.50
App session
2026-04-30 · OPLUMO Outlet 17
Points credited
2026-04-18 · Member activity · RM 96.90
Win-back campaign delivered
2026-04-06 · OPLUMO Outlet 17
Outlet purchase
2026-03-25 · Member activity · RM 108.30
Points credited
2026-03-13 · OPLUMO Outlet 17
Outlet purchase
2026-03-01 · Member activity · RM 119.70