Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 19282
VM0019282Goldmember19282@example.test · +601110019282 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted Out
Points Balance
4,051
Current loyalty balance
Lifetime Spend
RM 5,064
Across 35 visits
Total Visits
35
Since 2024-09-14
Average Order Value
RM 146
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
143d
2026-05-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,051 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 5
Outlet purchase
2026-05-07 · Member activity · RM 109.50
App session
2026-04-25 · OPLUMO Outlet 5
Points credited
2026-04-13 · Member activity · RM 124.10
Win-back campaign delivered
2026-04-01 · OPLUMO Outlet 5
Outlet purchase
2026-03-20 · Member activity · RM 138.70
Points credited
2026-03-08 · OPLUMO Outlet 5
Outlet purchase
2026-02-24 · Member activity · RM 153.30