Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 19272
VM0019272Membermember19272@example.test · +601110019272 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted In
Points Balance
152
Current loyalty balance
Lifetime Spend
RM 190
Across 2 visits
Total Visits
2
Since 2026-06-10
Average Order Value
RM 92
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
103d
2026-06-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
152 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-28 · OPLUMO Outlet 12
Outlet purchase
2026-06-16 · Member activity · RM 69.00
App session
2026-06-04 · OPLUMO Outlet 12
Points credited
2026-05-23 · Member activity · RM 78.20
Win-back campaign delivered
2026-05-11 · OPLUMO Outlet 12
Outlet purchase
2026-04-29 · Member activity · RM 87.40
Points credited
2026-04-17 · OPLUMO Outlet 12
Outlet purchase
2026-04-05 · Member activity · RM 96.60