Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 19260
VM0019260Goldmember19260@example.test · +601110019260 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,520
Current loyalty balance
Lifetime Spend
RM 5,651
Across 31 visits
Total Visits
31
Since 2024-11-28
Average Order Value
RM 161
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
140d
2026-05-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,520 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 17
Outlet purchase
2026-05-10 · Member activity · RM 120.75
App session
2026-04-28 · OPLUMO Outlet 17
Points credited
2026-04-16 · Member activity · RM 136.85
Win-back campaign delivered
2026-04-04 · OPLUMO Outlet 17
Outlet purchase
2026-03-23 · Member activity · RM 152.95
Points credited
2026-03-11 · OPLUMO Outlet 17
Outlet purchase
2026-02-27 · Member activity · RM 169.05