Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 01926
VM0001926Goldmember1926@example.test · +601110001926 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted In
Points Balance
2,852
Current loyalty balance
Lifetime Spend
RM 3,565
Across 26 visits
Total Visits
26
Since 2025-06-01
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
45d
2026-08-25
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
2,852 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-25 · OPLUMO Outlet 6
Outlet purchase
2026-08-13 · Member activity · RM 100.50
App session
2026-08-01 · OPLUMO Outlet 6
Points credited
2026-07-20 · Member activity · RM 113.90
Win-back campaign delivered
2026-07-08 · OPLUMO Outlet 6
Outlet purchase
2026-06-26 · Member activity · RM 127.30
Points credited
2026-06-14 · OPLUMO Outlet 6
Outlet purchase
2026-06-02 · Member activity · RM 140.70