Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 19236
VM0019236Goldmember19236@example.test · +601110019236 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,575
Current loyalty balance
Lifetime Spend
RM 4,469
Across 37 visits
Total Visits
37
Since 2024-09-27
Average Order Value
RM 105
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
94d
2026-07-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,575 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-07 · OPLUMO Outlet 10
Outlet purchase
2026-06-25 · Member activity · RM 78.75
App session
2026-06-13 · OPLUMO Outlet 10
Points credited
2026-06-01 · Member activity · RM 89.25
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 10
Outlet purchase
2026-05-08 · Member activity · RM 99.75
Points credited
2026-04-26 · OPLUMO Outlet 10
Outlet purchase
2026-04-14 · Member activity · RM 110.25