Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 19230
VM0019230Membermember19230@example.test · +601110019230 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
426
Current loyalty balance
Lifetime Spend
RM 534
Across 6 visits
Total Visits
6
Since 2026-04-06
Average Order Value
RM 88
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
96d
2026-07-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
426 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-05 · OPLUMO Outlet 4
Outlet purchase
2026-06-23 · Member activity · RM 66.00
App session
2026-06-11 · OPLUMO Outlet 4
Points credited
2026-05-30 · Member activity · RM 74.80
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 4
Outlet purchase
2026-05-06 · Member activity · RM 83.60
Points credited
2026-04-24 · OPLUMO Outlet 4
Outlet purchase
2026-04-12 · Member activity · RM 92.40