Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 19209
VM0019209Membermember19209@example.test · +601110019209 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted In
Points Balance
628
Current loyalty balance
Lifetime Spend
RM 786
Across 12 visits
Total Visits
12
Since 2025-11-27
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
118d
2026-06-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
628 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-13 · OPLUMO Outlet 17
Outlet purchase
2026-06-01 · Member activity · RM 46.50
App session
2026-05-20 · OPLUMO Outlet 17
Points credited
2026-05-08 · Member activity · RM 52.70
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 17
Outlet purchase
2026-04-14 · Member activity · RM 58.90
Points credited
2026-04-02 · OPLUMO Outlet 17
Outlet purchase
2026-03-21 · Member activity · RM 65.10