Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 19206
VM0019206Goldmember19206@example.test · +601110019206 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
2,893
Current loyalty balance
Lifetime Spend
RM 3,617
Across 31 visits
Total Visits
31
Since 2024-11-17
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
151d
2026-05-11
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,893 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-11 · OPLUMO Outlet 14
Outlet purchase
2026-04-29 · Member activity · RM 72.00
App session
2026-04-17 · OPLUMO Outlet 14
Points credited
2026-04-05 · Member activity · RM 81.60
Win-back campaign delivered
2026-03-24 · OPLUMO Outlet 14
Outlet purchase
2026-03-12 · Member activity · RM 91.20
Points credited
2026-02-28 · OPLUMO Outlet 14
Outlet purchase
2026-02-16 · Member activity · RM 100.80