Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 19200
VM0019200Goldmember19200@example.test · +601110019200 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted In
Points Balance
4,523
Current loyalty balance
Lifetime Spend
RM 5,654
Across 38 visits
Total Visits
38
Since 2024-07-19
Average Order Value
RM 128
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
146d
2026-05-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,523 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 8
Outlet purchase
2026-05-04 · Member activity · RM 96.00
App session
2026-04-22 · OPLUMO Outlet 8
Points credited
2026-04-10 · Member activity · RM 108.80
Win-back campaign delivered
2026-03-29 · OPLUMO Outlet 8
Outlet purchase
2026-03-17 · Member activity · RM 121.60
Points credited
2026-03-05 · OPLUMO Outlet 8
Outlet purchase
2026-02-21 · Member activity · RM 134.40