Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 19197
VM0019197Silvermember19197@example.test · +601110019197 · Preferred outlet: OPLUMO Outlet 5
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,033
Current loyalty balance
Lifetime Spend
RM 1,292
Across 9 visits
Total Visits
9
Since 2026-04-27
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
21d
2026-09-18
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,033 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 5
Outlet purchase
2026-09-06 · Member activity · RM 105.75
App session
2026-08-25 · OPLUMO Outlet 5
Points credited
2026-08-13 · Member activity · RM 119.85
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 5
Outlet purchase
2026-07-20 · Member activity · RM 133.95
Points credited
2026-07-08 · OPLUMO Outlet 5
Outlet purchase
2026-06-26 · Member activity · RM 148.05