Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 01917
VM0001917Membermember1917@example.test · +601110001917 · Preferred outlet: OPLUMO Outlet 14
New JoinerHigh Value
Consent Status
Opted In
Points Balance
605
Current loyalty balance
Lifetime Spend
RM 756
Across 23 visits
Total Visits
23
Since 2025-07-27
Average Order Value
RM 41
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
43d
2026-08-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
605 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 14
Outlet purchase
2026-08-15 · Member activity · RM 30.75
App session
2026-08-03 · OPLUMO Outlet 14
Points credited
2026-07-22 · Member activity · RM 34.85
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 14
Outlet purchase
2026-06-28 · Member activity · RM 38.95
Points credited
2026-06-16 · OPLUMO Outlet 14
Outlet purchase
2026-06-04 · Member activity · RM 43.05