Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 19152
VM0019152Membermember19152@example.test · +601110019152 · Preferred outlet: OPLUMO Outlet 11
High ValueWeekend
Consent Status
Opted In
Points Balance
775
Current loyalty balance
Lifetime Spend
RM 970
Across 5 visits
Total Visits
5
Since 2026-02-06
Average Order Value
RM 171
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
173d
2026-04-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
775 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 11
Outlet purchase
2026-04-07 · Member activity · RM 128.25
App session
2026-03-26 · OPLUMO Outlet 11
Points credited
2026-03-14 · Member activity · RM 145.35
Win-back campaign delivered
2026-03-02 · OPLUMO Outlet 11
Outlet purchase
2026-02-18 · Member activity · RM 162.45
Points credited
2026-02-06 · OPLUMO Outlet 11
Outlet purchase
2026-01-25 · Member activity · RM 179.55