Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 19140
VM0019140Membermember19140@example.test · +601110019140 · Preferred outlet: OPLUMO Outlet 16
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
767
Current loyalty balance
Lifetime Spend
RM 959
Across 16 visits
Total Visits
16
Since 2025-07-26
Average Order Value
RM 63
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
170d
2026-04-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
767 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 16
Outlet purchase
2026-04-10 · Member activity · RM 47.25
App session
2026-03-29 · OPLUMO Outlet 16
Points credited
2026-03-17 · Member activity · RM 53.55
Win-back campaign delivered
2026-03-05 · OPLUMO Outlet 16
Outlet purchase
2026-02-21 · Member activity · RM 59.85
Points credited
2026-02-09 · OPLUMO Outlet 16
Outlet purchase
2026-01-28 · Member activity · RM 66.15