Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 01914
VM0001914Membermember1914@example.test · +601110001914 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted In
Points Balance
624
Current loyalty balance
Lifetime Spend
RM 780
Across 15 visits
Total Visits
15
Since 2026-01-12
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
18d
2026-09-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
624 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 11
Outlet purchase
2026-09-09 · Member activity · RM 41.25
App session
2026-08-28 · OPLUMO Outlet 11
Points credited
2026-08-16 · Member activity · RM 46.75
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 11
Outlet purchase
2026-07-23 · Member activity · RM 52.25
Points credited
2026-07-11 · OPLUMO Outlet 11
Outlet purchase
2026-06-29 · Member activity · RM 57.75