Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 19131
VM0019131Membermember19131@example.test · +601110019131 · Preferred outlet: OPLUMO Outlet 7
WeekendApp User
Consent Status
Opted In
Points Balance
938
Current loyalty balance
Lifetime Spend
RM 1,173
Across 21 visits
Total Visits
21
Since 2025-09-06
Average Order Value
RM 69
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
38d
2026-09-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
938 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 7
Outlet purchase
2026-08-20 · Member activity · RM 51.75
App session
2026-08-08 · OPLUMO Outlet 7
Points credited
2026-07-27 · Member activity · RM 58.65
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 7
Outlet purchase
2026-07-03 · Member activity · RM 65.55
Points credited
2026-06-21 · OPLUMO Outlet 7
Outlet purchase
2026-06-09 · Member activity · RM 72.45