Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 19128
VM0019128Silvermember19128@example.test · +601110019128 · Preferred outlet: OPLUMO Outlet 4
High ValueWeekend
Consent Status
Opted In
Points Balance
1,586
Current loyalty balance
Lifetime Spend
RM 1,983
Across 14 visits
Total Visits
14
Since 2025-10-23
Average Order Value
RM 130
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
117d
2026-06-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,586 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-14 · OPLUMO Outlet 4
Outlet purchase
2026-06-02 · Member activity · RM 97.50
App session
2026-05-21 · OPLUMO Outlet 4
Points credited
2026-05-09 · Member activity · RM 110.50
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 4
Outlet purchase
2026-04-15 · Member activity · RM 123.50
Points credited
2026-04-03 · OPLUMO Outlet 4
Outlet purchase
2026-03-22 · Member activity · RM 136.50