Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 19125
VM0019125Silvermember19125@example.test · +601110019125 · Preferred outlet: OPLUMO Outlet 1
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,482
Current loyalty balance
Lifetime Spend
RM 1,853
Across 9 visits
Total Visits
9
Since 2026-04-30
Average Order Value
RM 179
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
18d
2026-09-21
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,482 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 1
Outlet purchase
2026-09-09 · Member activity · RM 134.25
App session
2026-08-28 · OPLUMO Outlet 1
Points credited
2026-08-16 · Member activity · RM 152.15
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 1
Outlet purchase
2026-07-23 · Member activity · RM 170.05
Points credited
2026-07-11 · OPLUMO Outlet 1
Outlet purchase
2026-06-29 · Member activity · RM 187.95