Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 19111
VM0019111Silvermember19111@example.test · +601110019111 · Preferred outlet: OPLUMO Outlet 4
Birthday SoonLunch
Consent Status
Opted In
Points Balance
1,603
Current loyalty balance
Lifetime Spend
RM 2,004
Across 25 visits
Total Visits
25
Since 2025-07-01
Average Order Value
RM 78
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
33d
2026-09-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,603 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 4
Outlet purchase
2026-08-25 · Member activity · RM 58.50
App session
2026-08-13 · OPLUMO Outlet 4
Points credited
2026-08-01 · Member activity · RM 66.30
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 4
Outlet purchase
2026-07-08 · Member activity · RM 74.10
Points credited
2026-06-26 · OPLUMO Outlet 4
Outlet purchase
2026-06-14 · Member activity · RM 81.90