Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 19105
VM0019105Silvermember19105@example.test · +601110019105 · Preferred outlet: OPLUMO Outlet 15
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,884
Current loyalty balance
Lifetime Spend
RM 2,355
Across 43 visits
Total Visits
43
Since 2024-05-29
Average Order Value
RM 53
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
107d
2026-06-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,884 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-24 · OPLUMO Outlet 15
Outlet purchase
2026-06-12 · Member activity · RM 39.75
App session
2026-05-31 · OPLUMO Outlet 15
Points credited
2026-05-19 · Member activity · RM 45.05
Win-back campaign delivered
2026-05-07 · OPLUMO Outlet 15
Outlet purchase
2026-04-25 · Member activity · RM 50.35
Points credited
2026-04-13 · OPLUMO Outlet 15
Outlet purchase
2026-04-01 · Member activity · RM 55.65