Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 19075
VM0019075Membermember19075@example.test · +601110019075 · Preferred outlet: OPLUMO Outlet 2
WeekendApp User
Consent Status
Opted In
Points Balance
858
Current loyalty balance
Lifetime Spend
RM 1,073
Across 26 visits
Total Visits
26
Since 2025-07-11
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
5d
2026-10-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
858 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 2
Outlet purchase
2026-09-22 · Member activity · RM 29.25
App session
2026-09-10 · OPLUMO Outlet 2
Points credited
2026-08-29 · Member activity · RM 33.15
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 2
Outlet purchase
2026-08-05 · Member activity · RM 37.05
Points credited
2026-07-24 · OPLUMO Outlet 2
Outlet purchase
2026-07-12 · Member activity · RM 40.95