Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 19074
VM0019074Membermember19074@example.test · +601110019074 · Preferred outlet: OPLUMO Outlet 1
LunchNew Joiner
Consent Status
Opted In
Points Balance
122
Current loyalty balance
Lifetime Spend
RM 154
Across 2 visits
Total Visits
2
Since 2026-09-05
Average Order Value
RM 71
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
16d
2026-09-23
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
122 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 1
Outlet purchase
2026-09-11 · Member activity · RM 53.25
App session
2026-08-30 · OPLUMO Outlet 1
Points credited
2026-08-18 · Member activity · RM 60.35
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 1
Outlet purchase
2026-07-25 · Member activity · RM 67.45
Points credited
2026-07-13 · OPLUMO Outlet 1
Outlet purchase
2026-07-01 · Member activity · RM 74.55