Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 01907
VM0001907Membermember1907@example.test · +601110001907 · Preferred outlet: OPLUMO Outlet 4
WeekendApp User
Consent Status
Opted In
Points Balance
875
Current loyalty balance
Lifetime Spend
RM 1,094
Across 32 visits
Total Visits
32
Since 2025-03-17
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
13d
2026-09-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
875 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 4
Outlet purchase
2026-09-14 · Member activity · RM 29.25
App session
2026-09-02 · OPLUMO Outlet 4
Points credited
2026-08-21 · Member activity · RM 33.15
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 4
Outlet purchase
2026-07-28 · Member activity · RM 37.05
Points credited
2026-07-16 · OPLUMO Outlet 4
Outlet purchase
2026-07-04 · Member activity · RM 40.95