Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 19068
VM0019068Membermember19068@example.test · +601110019068 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
644
Current loyalty balance
Lifetime Spend
RM 805
Across 8 visits
Total Visits
8
Since 2026-05-09
Average Order Value
RM 84
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
27d
2026-09-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
644 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 12
Outlet purchase
2026-08-31 · Member activity · RM 63.00
App session
2026-08-19 · OPLUMO Outlet 12
Points credited
2026-08-07 · Member activity · RM 71.40
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 12
Outlet purchase
2026-07-14 · Member activity · RM 79.80
Points credited
2026-07-02 · OPLUMO Outlet 12
Outlet purchase
2026-06-20 · Member activity · RM 88.20