Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 01906
VM0001906Silvermember1906@example.test · +601110001906 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,202
Current loyalty balance
Lifetime Spend
RM 2,753
Across 34 visits
Total Visits
34
Since 2025-02-04
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
18d
2026-09-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,202 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 3
Outlet purchase
2026-09-09 · Member activity · RM 75.75
App session
2026-08-28 · OPLUMO Outlet 3
Points credited
2026-08-16 · Member activity · RM 85.85
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 3
Outlet purchase
2026-07-23 · Member activity · RM 95.95
Points credited
2026-07-11 · OPLUMO Outlet 3
Outlet purchase
2026-06-29 · Member activity · RM 106.05