Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 19056
VM0019056Silvermember19056@example.test · +601110019056 · Preferred outlet: OPLUMO Outlet 17
High ValueWeekend
Consent Status
Opted In
Points Balance
1,992
Current loyalty balance
Lifetime Spend
RM 2,490
Across 14 visits
Total Visits
14
Since 2026-02-10
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
7d
2026-10-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,992 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 17
Outlet purchase
2026-09-20 · Member activity · RM 120.00
App session
2026-09-08 · OPLUMO Outlet 17
Points credited
2026-08-27 · Member activity · RM 136.00
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 17
Outlet purchase
2026-08-03 · Member activity · RM 152.00
Points credited
2026-07-22 · OPLUMO Outlet 17
Outlet purchase
2026-07-10 · Member activity · RM 168.00