Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 19053
VM0019053Silvermember19053@example.test · +601110019053 · Preferred outlet: OPLUMO Outlet 14
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
1,548
Current loyalty balance
Lifetime Spend
RM 1,935
Across 15 visits
Total Visits
15
Since 2026-01-14
Average Order Value
RM 125
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
16d
2026-09-23
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,548 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 14
Outlet purchase
2026-09-11 · Member activity · RM 93.75
App session
2026-08-30 · OPLUMO Outlet 14
Points credited
2026-08-18 · Member activity · RM 106.25
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 14
Outlet purchase
2026-07-25 · Member activity · RM 118.75
Points credited
2026-07-13 · OPLUMO Outlet 14
Outlet purchase
2026-07-01 · Member activity · RM 131.25