Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 19051
VM0019051Silvermember19051@example.test · +601110019051 · Preferred outlet: OPLUMO Outlet 12
WeekendApp User
Consent Status
Opted Out
Points Balance
1,985
Current loyalty balance
Lifetime Spend
RM 2,482
Across 42 visits
Total Visits
42
Since 2024-05-21
Average Order Value
RM 53
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
133d
2026-05-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,985 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 12
Outlet purchase
2026-05-17 · Member activity · RM 39.75
App session
2026-05-05 · OPLUMO Outlet 12
Points credited
2026-04-23 · Member activity · RM 45.05
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 12
Outlet purchase
2026-03-30 · Member activity · RM 50.35
Points credited
2026-03-18 · OPLUMO Outlet 12
Outlet purchase
2026-03-06 · Member activity · RM 55.65