Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 19041
VM0019041Silvermember19041@example.test · +601110019041 · Preferred outlet: OPLUMO Outlet 2
FamilyDelivery
Consent Status
Opted In
Points Balance
1,859
Current loyalty balance
Lifetime Spend
RM 2,325
Across 11 visits
Total Visits
11
Since 2026-04-08
Average Order Value
RM 175
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
4d
2026-10-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,859 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 2
Outlet purchase
2026-09-23 · Member activity · RM 131.25
App session
2026-09-11 · OPLUMO Outlet 2
Points credited
2026-08-30 · Member activity · RM 148.75
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 2
Outlet purchase
2026-08-06 · Member activity · RM 166.25
Points credited
2026-07-25 · OPLUMO Outlet 2
Outlet purchase
2026-07-13 · Member activity · RM 183.75