Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 19038
VM0019038Goldmember19038@example.test · +601110019038 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
4,223
Current loyalty balance
Lifetime Spend
RM 5,279
Across 42 visits
Total Visits
42
Since 2024-06-28
Average Order Value
RM 124
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
95d
2026-07-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,223 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-06 · OPLUMO Outlet 16
Outlet purchase
2026-06-24 · Member activity · RM 93.00
App session
2026-06-12 · OPLUMO Outlet 16
Points credited
2026-05-31 · Member activity · RM 105.40
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 16
Outlet purchase
2026-05-07 · Member activity · RM 117.80
Points credited
2026-04-25 · OPLUMO Outlet 16
Outlet purchase
2026-04-13 · Member activity · RM 130.20