Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 19036
VM0019036Platinummember19036@example.test · +601110019036 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
5,224
Current loyalty balance
Lifetime Spend
RM 6,531
Across 37 visits
Total Visits
37
Since 2024-12-11
Average Order Value
RM 146
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
19d
2026-09-20
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,224 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 14
Outlet purchase
2026-09-08 · Member activity · RM 109.50
App session
2026-08-27 · OPLUMO Outlet 14
Points credited
2026-08-15 · Member activity · RM 124.10
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 14
Outlet purchase
2026-07-22 · Member activity · RM 138.70
Points credited
2026-07-10 · OPLUMO Outlet 14
Outlet purchase
2026-06-28 · Member activity · RM 153.30