Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 19024
VM0019024Goldmember19024@example.test · +601110019024 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted In
Points Balance
2,946
Current loyalty balance
Lifetime Spend
RM 3,683
Across 39 visits
Total Visits
39
Since 2024-10-16
Average Order Value
RM 78
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
39d
2026-08-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,946 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 2
Outlet purchase
2026-08-19 · Member activity · RM 58.50
App session
2026-08-07 · OPLUMO Outlet 2
Points credited
2026-07-26 · Member activity · RM 66.30
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 2
Outlet purchase
2026-07-02 · Member activity · RM 74.10
Points credited
2026-06-20 · OPLUMO Outlet 2
Outlet purchase
2026-06-08 · Member activity · RM 81.90