Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 01902
VM0001902Goldmember1902@example.test · +601110001902 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted Out
Points Balance
2,549
Current loyalty balance
Lifetime Spend
RM 3,187
Across 39 visits
Total Visits
39
Since 2024-07-03
Average Order Value
RM 93
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
144d
2026-05-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,549 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 16
Outlet purchase
2026-05-06 · Member activity · RM 69.75
App session
2026-04-24 · OPLUMO Outlet 16
Points credited
2026-04-12 · Member activity · RM 79.05
Win-back campaign delivered
2026-03-31 · OPLUMO Outlet 16
Outlet purchase
2026-03-19 · Member activity · RM 88.35
Points credited
2026-03-07 · OPLUMO Outlet 16
Outlet purchase
2026-02-23 · Member activity · RM 97.65