Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00190
VM0000190Silvermember190@example.test · +601110000190 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
1,113
Current loyalty balance
Lifetime Spend
RM 1,391
Across 15 visits
Total Visits
15
Since 2026-01-01
Average Order Value
RM 123
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
29d
2026-09-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,113 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 4
Outlet purchase
2026-08-29 · Member activity · RM 92.25
App session
2026-08-17 · OPLUMO Outlet 4
Points credited
2026-08-05 · Member activity · RM 104.55
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 4
Outlet purchase
2026-07-12 · Member activity · RM 116.85
Points credited
2026-06-30 · OPLUMO Outlet 4
Outlet purchase
2026-06-18 · Member activity · RM 129.15