Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 01898
VM0001898Membermember1898@example.test · +601110001898 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted Out
Points Balance
439
Current loyalty balance
Lifetime Spend
RM 549
Across 3 visits
Total Visits
3
Since 2026-08-03
Average Order Value
RM 147
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
31d
2026-09-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
439 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 12
Outlet purchase
2026-08-27 · Member activity · RM 110.25
App session
2026-08-15 · OPLUMO Outlet 12
Points credited
2026-08-03 · Member activity · RM 124.95
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 12
Outlet purchase
2026-07-10 · Member activity · RM 139.65
Points credited
2026-06-28 · OPLUMO Outlet 12
Outlet purchase
2026-06-16 · Member activity · RM 154.35