Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 18972
VM0018972Platinummember18972@example.test · +601110018972 · Preferred outlet: OPLUMO Outlet 1
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
5,795
Current loyalty balance
Lifetime Spend
RM 7,245
Across 40 visits
Total Visits
40
Since 2024-05-13
Average Order Value
RM 164
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
177d
2026-04-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,795 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 1
Outlet purchase
2026-04-03 · Member activity · RM 123.00
App session
2026-03-22 · OPLUMO Outlet 1
Points credited
2026-03-10 · Member activity · RM 139.40
Win-back campaign delivered
2026-02-26 · OPLUMO Outlet 1
Outlet purchase
2026-02-14 · Member activity · RM 155.80
Points credited
2026-02-02 · OPLUMO Outlet 1
Outlet purchase
2026-01-21 · Member activity · RM 172.20