Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 01897
VM0001897Goldmember1897@example.test · +601110001897 · Preferred outlet: OPLUMO Outlet 11
FamilyDelivery
Consent Status
Opted In
Points Balance
4,018
Current loyalty balance
Lifetime Spend
RM 5,023
Across 39 visits
Total Visits
39
Since 2024-11-04
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
20d
2026-09-19
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,018 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 11
Outlet purchase
2026-09-07 · Member activity · RM 89.25
App session
2026-08-26 · OPLUMO Outlet 11
Points credited
2026-08-14 · Member activity · RM 101.15
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 11
Outlet purchase
2026-07-21 · Member activity · RM 113.05
Points credited
2026-07-09 · OPLUMO Outlet 11
Outlet purchase
2026-06-27 · Member activity · RM 124.95