Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 18949
VM0018949Goldmember18949@example.test · +601110018949 · Preferred outlet: OPLUMO Outlet 12
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,924
Current loyalty balance
Lifetime Spend
RM 4,906
Across 42 visits
Total Visits
42
Since 2024-09-21
Average Order Value
RM 105
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
10d
2026-09-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,924 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 12
Outlet purchase
2026-09-17 · Member activity · RM 78.75
App session
2026-09-05 · OPLUMO Outlet 12
Points credited
2026-08-24 · Member activity · RM 89.25
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 12
Outlet purchase
2026-07-31 · Member activity · RM 99.75
Points credited
2026-07-19 · OPLUMO Outlet 12
Outlet purchase
2026-07-07 · Member activity · RM 110.25