Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 18948
VM0018948Platinummember18948@example.test · +601110018948 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
6,105
Current loyalty balance
Lifetime Spend
RM 7,632
Across 40 visits
Total Visits
40
Since 2024-10-21
Average Order Value
RM 175
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
16d
2026-09-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
6,105 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 11
Outlet purchase
2026-09-11 · Member activity · RM 131.25
App session
2026-08-30 · OPLUMO Outlet 11
Points credited
2026-08-18 · Member activity · RM 148.75
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 11
Outlet purchase
2026-07-25 · Member activity · RM 166.25
Points credited
2026-07-13 · OPLUMO Outlet 11
Outlet purchase
2026-07-01 · Member activity · RM 183.75