Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 18945
VM0018945Silvermember18945@example.test · +601110018945 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted In
Points Balance
1,810
Current loyalty balance
Lifetime Spend
RM 2,264
Across 21 visits
Total Visits
21
Since 2025-09-24
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
20d
2026-09-19
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,810 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 8
Outlet purchase
2026-09-07 · Member activity · RM 100.50
App session
2026-08-26 · OPLUMO Outlet 8
Points credited
2026-08-14 · Member activity · RM 113.90
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 8
Outlet purchase
2026-07-21 · Member activity · RM 127.30
Points credited
2026-07-09 · OPLUMO Outlet 8
Outlet purchase
2026-06-27 · Member activity · RM 140.70